My thoughts on getting rid of dislike counts.
The blog post: https://blog.youtube/news-and-events/update-to-youtube/
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So you know they say when you really love something you don't go easy on it. You actually critique it more because you want it to be better and you have higher expectations for it because you want it to be so good. So i've already made a deer youtube video. Where i talked about some of the qualms i had with youtube and the experiments they were running and the weird stuff they were doing with thumbnails a little while ago.

You guys might not know this, but after that video they reached out to me they listened and they reacted and youtube's one of the only platforms that actually does that that listens to their creators and actually does things about it. So that's why i wanted to talk about this new thing. That's come up which is removing public dislikes, so there was a youtube blog post yesterday with a video explaining that they will be slowly hiding the dislike counter for all videos on youtube starting today. So the dislike count, information will still be available to the uploader in the back end, but that dislike count will now be hidden for all viewers of all videos and i don't think that's a good move.

I think there are more downsides than upsides to this. Now youtube they have their reasons and we'll go over each of them, because they were very clear about why they're doing this, but something to keep in mind here context matters like we have to remember what youtube is. So the reason for this that they're, citing the most and i'll just take their word for it, is that first of all, public dislike counters can impact creators, well-being and it can also enable targeted, dislike campaigns on certain videos and so there's a pretty simple three-minute video From matt koval at youtube, explaining youtube's thinking and how it came directly from some of the smaller experiments, they've run and the findings from youtube's research teams. Now removing information from the site isn't totally unheard of.

You've probably seen instagram is giving some users the ability to remove public like counts from posts, that's already happening, and some of you might be old enough to remember when youtube itself here was on a five star rating system. So every video you could rate one two. Three four or five stars, and it would show you the average rating under the video they switched from that to the current like dislike system around 2010 and it's technically less information. But it was fine, because here's the thing about the like and dislike count when you put them together, it forms a ratio and that ratio is the immediately glanceable piece of information that i can look at when i arrive on a video to know.

If it's going to be worth my time to watch it or not, and that that little glanceable thing is super useful in lots of context. So if i, if i show up here to watch uh, you know home improvement video how to install a new smart doorbell, and i click on a video about it and the first video i select has uh five dislikes and 20 dislikes that little glanceable red flag Is my cue to scroll down to the comments section to find out just like that? You know. Oh, they they installed this one incorrectly or this is an older version of the doorbell or the install didn't work. Something like that.
Okay, backing out onto the next video or, if i'm on here, looking for a way to fix something or learn. Something then arriving at a video with a high dislike ratio. Lets me know that this video probably won't do a good job of helping me fix the thing or learn the thing, and, if i'm on here looking to be entertained, basically the like to dislike ratio can help me possibly determine if this video will be entertaining fun To watch or not so that like to dislike counter, isn't always just an indicator of the quality of the video. But it's more of a review of your experience watching the video, whether it's satisfied, which you came for the video for or not, and that's all with the given context.

So when you hide the dislike counter, it's no longer a ratio and basically you hide a very useful piece of information to determining if a video is worth spending your time watching or not. Now matt makes an interesting point in youtube's official video that other platforms don't have a dislike button. Honestly, i think you're going to get used to it pretty quickly and keep in mind other platforms, don't even have a dislike button, so this is technically true, but i don't think that's the best way to think about this, mainly because, when they're talking about other platforms, I think they're referring to the facebooks and instagrams and tick tocks of the world, so those other platforms might not have a dislike button, but the thing is youtube. Isn't like those other platforms, those other platforms are mostly content.

Recommendation engines where youtube is also a massive search engine, so if you are comparing to tick tock or twitter, one of these sites sure there's no dislike button on these sites. But there is always still some version of a way to give feedback to the algorithm to decide what content to surface so likes comments shares people getting ratioed whatever it's all happening. Facebook - i don't know if you really want to be like facebook, but youtube is not just a video recommendation engine. It's also the second largest search engine in the world behind google, so this uh feedback that we give content, isn't just for surfacing it through a recommendation.

Engine, but it's also to sort of understand if people are having a good time while they're on the site, so youtube is, we already know they're always tweaking their algorithms and their features and the ui, even with the general goal of making sure people have a good Time on the site so that they stay here longer, that's what they're, ideally they're, going to have people stay on the site for many hours in a row and they'll watch lots of videos and, as a result, watch lots of ads and make them lots of money. So, generally, they're gearing this to make sure we have a good time on youtube.com. So to me, hiding dislikes actually hurts the experience of the vast number of people using youtube as a search engine, because it removes that glanceable bit of information that was going to help you decide if the thing you just landed on was worth spending your time on, Or not so, instead of looking at tick, tock and instagram youtube really feels more like netflix or amazon or etsy, even because you get to the site. There's this huge thing at the top.
It's a search bar, and so when you get to the piece of content you're looking for, there is a way for you to review. If that piece was what you were looking for or not, if it's good or not, and so that's the like or dislike ratio like, can you imagine if etsy got rid of one star ratings to protect the mental health of its sellers and to combat review bombing? Like it would work, but it would also decrease the usability of the entire site, so the only difference is on etsy you're, trying to decide where to spend your money and on youtube you're trying to decide where to spend your time. So you might not hear a ton of creators saying it, but i'm here for the dislike button and the public dislike count. Now, as a creator, i can agree that the dislike counter, racking up in front of you and in front of everybody over time can be mentally taxing.

But i also think that's something you put less and less weight on over time and then i also think hiding the public counter just removes that scoreboard, but then also leaks. All of that negativity into the comments section, which is worse right, like the comment section on youtube, is already where most of the mental health conversations i think happen. When i talk to other creators - and you know, there's already some tools that they've built - you know they can, you can block people of course, but you can hide others from your channel. You can assign moderators to your comments section.

You can filter out certain words so that they aren't allowed to be used in the comments they get hidden automatically, but they still have a long way to go. We all know about youtube comments, and so, if i think they put their energy towards that, they could make a bigger dent, a bigger difference towards the mental health of creators than just blanket erasing the public like dislike count. Now there is no video on youtube with like a lot of views and zero dislikes. There's always some people disliking for whatever reason like sometimes it's a news, video with bad news and people dislike the video because they dislike the news, even if it's a good video.

Sometimes it's a political, video and people on the opposing side of the political aisle dislike it, because they just don't like what you have to say. But if a video is getting overly disliked for no reason at all, essentially as a targeted attack like a review bomb, then yes, there should be ways to mitigate that, and you know you can already disable ratings entirely on a video. But maybe that means youtube working on new tools for this specific, pretty small use case, maybe there's like you can have you can only rate the video if you've watched a certain proportion of it. Something like that.
So, overall, i think you know this change that they're making is well-intentioned, and i give them credit for that because they are thinking about creators, but i think just blanket. Removing the dislike count from all videos on youtube does more harm to the user experience than problems it solves. So we all understand that dislike bombs are a thing, and we all know that the mental health of creators is very important, but i do think a more nuanced solution than just carpet. Removing the dislike counter from every video would probably work better, but hey that's just my opinion, and maybe you agree.

Maybe you disagree matter of fact. If you do agree, you can leave a like on this video. If you don't agree, you can leave a dislike. That's how it's used.

Sometimes we can use the comments section to talk about it and, if youtube, if you're watching this, maybe some creators will chime in in the comments section below about what we think either way. That's just been it thanks for watching catch, you guys in the next one peace you.

By MKBHD

17 thoughts on “Dear youtube!”
  1. Avataaar/Circle Created with python_avatars Jacques W says:

    The irony is that creators can still see the number of dislikes. So this is purely to prevent what they think is a snowball dislike effect (nothing about the creator's mental health). Personally I think this happens with the smaller channels because generally they are a bit more shitty than bigger channels…

  2. Avataaar/Circle Created with python_avatars Major Miles says:

    I think the reasons that youtube gave for this change are all BS and the real reason is that some clueless shareholder wants to "reduce negativity on the platform" to attract advertisers. In the end they'll go ahead with the change and make youtube slightly worse again, as they always do.

  3. Avataaar/Circle Created with python_avatars Thomas Sasnett says:

    I agree that dislikes should require a minimum watch time. Likes as well. They can be weighted by the watch time even. That gives you the ratio, but discourages campaigns against creators. I fear this just moves the campaign to the comments where negative campaigns will uplike their own garbage.

  4. Avataaar/Circle Created with python_avatars solidsnakesasscheeks says:

    Honestly I think it’s just to make it better for marketing. Companies don’t like it when it’s shared how negatively they or their products are being received.

  5. Avataaar/Circle Created with python_avatars Alex Harvey says:

    Content creators still see the dislikes so it doesn't help them what it helps is crap videos like 5 minutes crafts or spam videos that rack up massive views even if the majority of ppl dislike it.
    A video with 10 million views even absolutely terrible, dangerous, or exploitive can pretty easily rack up 10k+ likes but the ratio showed the truth
    Now it could have millions of dislikes for ever like but the average person will just see 10k positive

  6. Avataaar/Circle Created with python_avatars My Backyard Wildlife says:

    Along these lines, I made this comment on a video where a bird was making Samsung sounds, "He did it so well I'm surprised YT didn't hit this with a copyright violation" and it currently has 35,000 thumbs up and no thumbs down. I find that to be a little surreal.

  7. Avataaar/Circle Created with python_avatars Al Ameen says:

    Shitty move from YT forcing us to watch all dumb videos now …
    Now The only way to make sure it's good video or not is to check the video has atleast comments enabled…..

  8. Avataaar/Circle Created with python_avatars Harrison Gould says:

    This is too coincidental…I just hit my first dislike button ever. This is a person I subscribe to and he's got over 5.2M subscribers. I didn't say anything within the comments but I felt his review was L A Z Y !

  9. Avataaar/Circle Created with python_avatars traknologist says:

    Dislikes help me learn what not to post anymore. It's the safest way for one of my viewers to express if they weren't happy with the video.

  10. Avataaar/Circle Created with python_avatars GreatJuju says:

    Algorithm will not have as good of a baseline for recommendations because people are less likely to leave a thumbs down if it visually seems not to matter, therefore skewing the results of popularity/watch-ability for videos.

  11. Avataaar/Circle Created with python_avatars darknight10000 says:

    The fact that you can already disable likes/dislikes and even comments on videos makes this whole thing pointless. The uploader can still see the likes and dislikes on their end. Nothing really changes.

  12. Avataaar/Circle Created with python_avatars XBitX says:

    As someone else said, what's the point of hiding the public dislike button when it's just still shown to the actual content creator? People can still downvote bomb, people can still downvote for no reason, they can still abuse it… and more importantly it still gets utilized in the algorithm!

    But also are we going to not look into the concept of content creators or (more specifically) companies, disabling comments on top of the dislike button being hidden?

    It's one thing if the comments were always enabled… then yea ok sure don't show the dislike numbers, at least I can still see what the problems of the video are by looking at the comments. But if comments can be disabled, it's literally allowing people to upload things and IGNORE the entire community aspect of YouTube! That's insanity and bad for viewers.

  13. Avataaar/Circle Created with python_avatars Matthew Graf says:

    I like how he knew that this was dislike button was taken down for political reasons but didn’t focus on that. He basically said it without saying it.

  14. Avataaar/Circle Created with python_avatars Raghu rajput Gaming says:

    """ Let's Pray for those people who doesn't have food to eat on lock down and for Corona patient """💙💚💛💜❤️…

  15. Avataaar/Circle Created with python_avatars The One says:

    They are probably getting rid of it since companies probably would upload videos that would get bad reviews and hurt their engagement. There is no way it has anything to do with promoting mental health or anything of that sort.

    This would be like if Amazon banned returns because it would hurt the sellers feelings, but it was really just a cover for cheap brands selling crap.

    There surely is one person at Google/YT that knows the value of the ratio for helping viewers avoid bad content. I’d bet most decision makers know this, so they aren’t acting in good faith here.

  16. Avataaar/Circle Created with python_avatars P J says:

    They want to prevent people from having a tool to help them skip a video. They'd rather you watch the whole thing (and all the ads), then move on to another crap video and watch all those ads. You finding what you need fast is not beneficial to YouTube's pocketbook.

    Everything is driven by the dollar, don't think for a second it's not.

  17. Avataaar/Circle Created with python_avatars Jee Hoon Oh says:

    Also if you're sensitive about the dislike button, Youtube has an option to DISABLE it! Why even make this change when there's already a solution??

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