Apple vs Right to Repair has taken a step in the right direction!
What is Right to Repair? (Part 1): https://youtu.be/RTbrXiIzUt4
Apple Newsroom announcement: https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/
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So today, apple announced their self-service repair program and a pretty major flip on their stance on right to repair. And, yes, there is still a bit of a catch, but my first reaction, one seeing this was well. I ain't never ever seen you act like this before it does seem kind of crazy we're seeing them like add ports back to the macbook pro going back on that stuff and now flipping a stance on the right to repair. But my second reaction was why so i made a video a little while back this year, all about right to repair that i highly suggest watching talks about the concept, a bunch of companies with various stances around the issue and why it's important the concept of being Able to repair the thing that you bought should be very simple, but in 2021 it's not now apple.

Isn't the only company guilty of various bad practices like this, but they are one of the most influential consumer facing companies ever right, so any step they make in favor of right to repair is a pretty major deal. So here's the announcement they've made and i'll link it below apple, announced the self-service repair program which allows customers who are comfortable with completing their own repairs, access to apple's, genuine parts and tools. This is starting with the iphone 12 and 13 lineups starting early next year and soon we'll add m1 max after that, and the initial phase of this program will focus on the most commonly serviced modules such as iphone's display battery and camera. So basically, independent certified repair shops have had access to some tools and parts for some very basic repairs to stuff like the iphone and now individuals, like you and me, will be added to the list of people who can get access to those tools and parts.

That's the pretty big deal, so let's say you drop your iphone or something on the ground. The screen cracks. Okay, you've already always had the option to go to the apple store and have them do it for that price or you could take it to an independent repair shop and pay for them to do it. But now you have the extra option, if you're a confident and competent enough person to get that manual, get those individual parts straight from apple and do the repair yourself and then you can actually send back the old or broken parts to apple.

So they can recycle them and then you'll get a credit back on your account for some of that value, that's not bad! So i on the surface. I think this is great. I think it's huge the the potential e-waste being removed, the potential repairs that have been unlocked, the real choice that's being offered to us and the potential ripples this sends throughout the industry are all great, but it's definitely it's definitely still a first step and here's. Why? I say that so number one, it's still the pretty simple, fairly short list.

So this goes back to the point i made in the original right to repair video, which is that devices like these phones and laptops are more complex than ever and are built way more tightly integrated than ever, which makes them much more difficult to repair. So, even if an individual, like you or me, now has the instructions and the parts officially from apple uh, some of the deeper repairs like parts of the motherboard like i could do a battery or a screen, no problem. But you know some of the memory might be going wrong and you want to replace some of that. It's all still soldered together and it's integrated so much that you'd probably have to replace the whole thing so that hasn't really changed.
Now i will say i have seen some tear downs of the new 14 and 16 inch macbook pros and the battery looks noticeably more repair friendly. There's pull tabs under some of the cells now only a few screws to get inside the bottom. So this does appear to be premeditated at least a little bit, but i still don't see people like you and i taking parts of the motherboard off, but then number two. This is also something that a lot of independent repair shops and people like lewis rossman have already aired their grievances about, which is that the list of those repairs that are being supported by apple is still so short.

It's like battery screen cameras, that's it, and if it's anything outside of that, there still will not be official apple documentation or ports parts made available. That also has not changed now. The fact is, most iphone. Repairs will be under those like three most common ones.

I mean screens and batteries got to be number one and number two. Apparently that's over 200 parts and tools already being made available just for those big three macs being added to the list will add a lot more and those are probably the only types of repairs. I would personally at this moment, be trying to do myself, but for repairs beyond that: ports, buttons speakers and mics, and things like that. I would like independent repair shops to be able to fix those things with official apple parts and documentation, as well apple says.

The program will be expanding later next year, but as of right now, that has also not changed. So why did apple? Do this? I mean they've been they've, been notoriously against pretty much any right to repair stance for forever, and this is so unlike them. Well, number one: i think, a lot of the impending legislation caused by the right to repair movement has put pressure on them. Like there's, you know, ftc regulation coming down, there's also things in europe in law that have sort of pressured apple and they're sort of getting out ahead of it.

Even a presidential order has gone through in the u.s. I think it needs a lot more work to be stronger but apple's seeing all this stuff and is getting out ahead of it a little bit, but also number two. This is fantastic. Pr like this is a this is a great headline, especially for apple.

Now again, a lot of the stuff still unchanged. We have a lot of questions. We don't know prices yet how much these parts are going to cost for individuals. We don't know the qualifications if everyone's going to be able to get these parts or not, and there's still a bunch more details of the program that have yet to be unveiled when it does start next year.
But it's a great first step. I will absolutely give them that it's a great first step and since it's a great first step for apple, one of the biggest companies out there, it's a great first step for the industry as a whole. So i like it but yeah. This is great.

I almost want to like take a broken iphone and just repair it just for the hell of it uh. But i'm curious what you guys think i don't know it feels like a new look apple, whether it's just them getting out in front of legislation and potential problems in the future or maybe a little bit of them is also listening to what people are saying. I don't know either way it got us here, so it's a good day for the beginning of the movement either way. That's been it thanks for watching catch, you guys in the next one peace.


By MKBHD

15 thoughts on “Apple vs right to repair: part 2!”
  1. Avataaar/Circle Created with python_avatars carlito0143 says:

    Look man…the thing is this…my iphone 12 or 13 should be covered under a repair warranty anyway…so why would I want to fix the device myself if Apple should be doing it for free anyway…the iphone 12 is still fresh enough to be covered under a battery warranty at the very least…

  2. Avataaar/Circle Created with python_avatars Syed Junaid Shah says:

    What are your thoughts on tesla if that commits to the same policy? And make parts which are repairable by the ordinary us. I know they don't sell phones but think about changing the side mirrors of cars. Just take out them and attach the new one.

  3. Avataaar/Circle Created with python_avatars Mary W says:

    I thought Louis Rossman's video was interesting about this update. They've done this before and the program basically just put lipstick on a pig. Knowing Apple, they will add enough fine print to make this a mediocre program that accomplishes far less than the legislation would push them to do.

  4. Avataaar/Circle Created with python_avatars district444 says:

    The tools are going to be expensive if not a prohibitive cost for the repair. Some of those tools are tens to hundreds of dollars for a part to repair an iPhone 12. As a repair tech for a third party shops that repairs these devices I can say that they will have to change the documentation or you will fork out a major chunk of change to repair just a display

  5. Avataaar/Circle Created with python_avatars MassStash ™ says:

    I think what we should push for Is to move past selling parts, and simply build in a authorization system with I cloud in iOS. Whenever somebody does a repair, then the user can verify and approve the repair. Once booting the phone up for the first time with the new parts installed. This then marries it. When you say it's allowed, and creates a log in the account, letting you know that parts have been changed on that serial number, device. This is the solution that Apple doesn't want you to think about, because it takes them and their parts out of the mix. And you know that that is true, because that's the option that removes all the money from Apple….

  6. Avataaar/Circle Created with python_avatars MassStash ™ says:

    We can absolutely hope that Apple isn't being shady with this program, UNLIKE all the previous programs and operations that WERE shady, but let's be real. It is very unlikely apple decides to be friendly and work with the repair community. Unless, we keep fighting like hell to demand fair treatment, and polite access to parts, and ability of softwares to allow parts swapping. This is a waver back stepping in a fight, a fault in the armor, that we must continue focusing on to win the right to repair!

  7. Avataaar/Circle Created with python_avatars josh3326 says:

    This is just a PR stunt to keep lawmakers away from Right To Repair. I wont believe it all till John Deere, Apple, and other companies allow us to fix OUR OWN DEVICES THAT WE PAY FULL PRICE FOR.
    I am not buying into this whole step thing. No compromises! We pay a lot of money, and we should have full access to them. Period!

  8. Avataaar/Circle Created with python_avatars Joseph Brown says:

    I remember the days when youtubers complained about the removable polycarbonate back of my Galaxy Note 4 that facilitated user friendly battery replacement, wireless charging upgrades, etc. All Samsung had to do was improve upon the design of the Note 4 and they would have had a winner. The Note 7 battery debacle would have been a none issue had Samsung ignored the elitists and cynics and stuck with what their customers wanted.

  9. Avataaar/Circle Created with python_avatars konschti's aural pleasure says:

    let's be honest: Batter and screen are the most likely things that need replacement by far. And the camera is very important so those 3 parts alone surely cover 90%+ of the customer need. sensors, storage, chip…those things almost never break. The catch (since it's Apple) will probably be the price. I doubt it will be far off from the store repair price tbh 😀
    I could imagine them sending a DIY package with screwdrivers, suckers etc. and you just return it together with the replaced part – all in a beautifully designed customer experience

  10. Avataaar/Circle Created with python_avatars Felix Martin says:

    How about adressing the elephant in the room? what is the price to have Apple send us the tools and part? Because if it's the same price as having our products repaired in shops what's the difference? The main issue in not letting people service their own products is the price imposed on repairs in Apple Stores.

  11. Avataaar/Circle Created with python_avatars The Weekend Warrior says:

    Thing is that they shouldn't be supporting individuals attempting repairs (not that it's a bad thing), but fully support independent repair to make proper and in-depth repairs with genuine parts all the way, because that's way more important and beneficial to everyone. Individuals will just screw up and support the notion of (oh, leave it to us).

  12. Avataaar/Circle Created with python_avatars The Weekend Warrior says:

    The big question is will you be able to buy an LCD panel only, to repair a macbook pro display or just the whole assembly, with a 700$ price difference between the 2 🙂 What will they do about pairing displays and other components to the logic board in an iPhone for example? 😀

  13. Avataaar/Circle Created with python_avatars patrik neziraj says:

    My first thought was concern since they are selling the parts, are they now going to make it so that their devices can only work with their parts? Perhaps I am wrong, I hope that I am wrong and that this actually is a step in the right direction for right to repair.

  14. Avataaar/Circle Created with python_avatars Ray Stones says:

    Mmmh? Great idea, and about time… but, knowing Apple, there's probably another reasoning behind this too.
    They've probably done a rough calculation of the amount of iPhone users who would try to repair their phones, then added in the percentage who will screw it up, who will then have to take it to an Apple store to get the repair, repaired. And I bet that is when the that little 'extra repair cost' rocket goes higher than Jeff Bazos ever could!
    Time will tell?

  15. Avataaar/Circle Created with python_avatars [C H E R R Y]-T[A]P Me!! To Have [S]EX With Me says:

    I would put emphasis on "this is fantastic PR […] Now, again, a lot of stuff, still unchanged". I wouldn't let Apple off the hook just for doing/saying something they should've ages ago, though this is not to detract from any actual change in the future which comes to fruition.

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